Our Privacy Policy

At St. Anne’s Elders Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.

We collect only the information necessary to maintain communication and facilitate secure donations made via our website.

1. Information We Collect

When you interact with us online, we may collect the following personal information:

• Name
• Email Address
• Contact Number (Phone or Mobile)

Please note: We do not collect physical addresses or store any sensitive payment details. All financial transactions are securely handled through a third-party Internet Payment Gateway (IPG), which complies with international security standards.

2. How We Use Your Information

We use your information strictly for the following purposes:

• To acknowledge your donations or support
• To respond to your inquiries or messages
• To share updates or gratitude communications (if you opt-in)
• To improve our outreach and engagement with our community

We do not use your personal data for any unrelated marketing purposes.

3. Legal Basis for Processing

We process your information based on:

• Consent: When you provide your details voluntarily
• Legitimate interest: To maintain efficient and respectful communication with supporters

4. Data Sharing and Disclosure

We do not sell, rent, or trade your information.

Your data may be securely processed by trusted service providers (e.g., email services or the payment gateway), only as necessary to carry out our communication or donation-related activities. These providers comply with data protection regulations and are not authorized to use your information for any other purpose.

5. Data Retention

We retain your information only as long as necessary for administrative purposes, such as confirming donations or responding to inquiries. If you wish for your information to be removed, please contact us directly.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections to any inaccurate information
• Request deletion of your personal data
• Withdraw consent to communications at any time

To exercise these rights, contact us through the details provided on our Contact Page.

7. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect legal, operational, or service-related changes. Please review it periodically. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about your privacy, or would like to exercise your rights, please reach out to us via our Contact Page.